IMPORTANT RECALL INFORMATION
Name of Product:
Hover-1 Superfly Hoverboards
Due to a software malfunction, the electric system can continue to provide assistance to the motor, causing continued momentum, when the rider is not actively controlling the hoverboard, posing fall and injury hazards.
Consumers should stop using the hoverboards immediately, and contact DGL Group, Ltd. Consumers will then be provided instructions on how to ship affected units to an authorized repair shop free of charge.
Consumer Contact: For fastest response, please submit a repair request here. Select "Hover-1 Superfly Repair" in the "What can we help you with?" dropdown field. Consumers may also call 1-888-556-8426 to leave a message.
This recall involves model year 2019 Hover-1 Superfly Hoverboards model H1-SPFY. They were sold at Best Buy from 10/4/2020 through 10/17/2021 in Black only. Recalled hoverboards have a serial number on the bottom of the hoverboard beginning with SPFY-BLK-GO-2008, SPFY-BLK-GO-2009, or SPFY-BLK-GO-2010.